Customer Survey We’d be very grateful if you could fill out our short survey, below to see how we’re doing: NameEmail AddressHave you used the services of ISL in the last 12 months?Have you used the services of ISL in the last 12 months?YesNoWhen you call the helpdesk to report any issues do you find calls are answered quickly?When you call the helpdesk to report any issues do you find calls are answered quickly?YesNoCan you be specific to help us see how we could improve?Are you happy with the service you receive from the engineers?Are you happy with the service you receive from the engineers?YesNoCan you be specific to help us see how we could improve?How would you rate the quality of ISL's communication?How would you rate the quality of ISL's communication?YesNoCan you be specific to help us see how we could improve?Do you feel you are taken seriously when you call?Do you feel you are taken seriously when you call?YesNoCan you be specific to help us see how we could improve?How do you rate the overall service you experience from ISL?How do you rate the overall service you experience from ISL?ExcellentGoodOkayPoorHow likely are you to recommend us to a colleague or friend?How likely are you to recommend us to a colleague or friend?LikelyUnlikelyWhat could we do to improve your experience? Submit