Many IT companies are ‘not company facing’ or you may speak to a different individual every time you call. By partnering with ISL, you will be assigned a Dedicated Account Manager from Day 1 .
ISL Account Managers are in place to make sure that you have — and continue to receive — the service your organisation needs. If you have a unique situation that puts you under pressure, or if you have a problem that you don’t know how to address, your Account Manager will always take you seriously and act in your behalf.
As a direct consequence, our customer retention is extremely high.
Successful IT Account Management means staying abreast of emerging technologies, and translating the commercial benefits of these to our customers – whilst not abandoning tried and tested solutions too quickly.
The ethics at ISL have proved our commitment to objective, relevant and honest advice.
In a nutshell, we always play with a straight bat!
